Account Manager (Kuta)

Are you a highly ambitious and results-oriented candidate searching for a brand new opportunity? A fast-growing creative agency is currently looking for an Account Manager to join their enthusiastic team of creatives immediately.

Requirements:

• Both local and expat candidates will be considered
• Experience in Account Management, Client Services, Client Management in the marketing, branding, and design space
• A proven track record of delivering amazing experiential campaigns for clients end-to-end (from ideation to on-site execution) in Branding, Marketing, Design, Copywriting, Website Development, eCommerce, Product Design
• Experience managing a cohesive team across multiple clients
• Confident creative copywriting skills for briefs, pitches, and presentations 
• Strong verbal presentation skills  
• A relationship builder who can quickly build rapport with all types of people.
• Extreme attention to detail
• Excited about working in an always changing and evolving industry
• Have a positive and can-do attitude
• Able to understand and overcome challenges with your clients
• Solution and outcome-focused
• Can manage multiple projects and work with various teams in a fast-paced environment.
• Impeccable English skills both written and verbal  
• Agency experience is a plus
• A qualification in Marketing is also an advantage  

Responsibilities:

• Develop and grow relationships with all clients
• Be the first point of contact for clients and provide customer service within our assigned portfolio 
• Maintain client satisfaction via service levels and anticipate client needs
• On-board new clients with presentations, pitches, and company documents 
• Keeping clients happily retained 
• Understand growth and be able to communicate that with clients through monthly reports
• Identify and upsell new opportunities to key clients by keeping abreast of trends, new platforms, advancements in technologies, and the ever-changing experiential marketing landscape
• Manage, communicate and present project deliverables, timelines, expectations, goals, and milestones to your team 
• Oversee the briefing and development of mood boards and concepts/renders with the in-house creative team 
• Work with design, copy, website, ads, and social media team to ensure cutting edge strategies are developed in the client’s best interest 
• Develop proposals, pitch, and negotiate with clients until approval and sign-off
• Champion company values, purpose, and vision internally & externally 

Benefits:

• Attractive salary + benefits